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CUSTOMER XPERIENCE OUTLOOK 2022
White Paper
Ramp up your CX initiatives with our result-driven CX-O 2022 Report
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INSIGHTS BASED BUSINESS DECISION
Article
How businesses are looking at beyond data and insights to add a winning edge to decision making
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CUSTOMER XPERIENCE OUTLOOK 2021
White Paper
CX-O 2021 Report takes a look at customer experience key trends, challenges and future post-the COVID onset
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CUSTOMER XPERIENCE OUTLOOK 2020
White Paper
Customer Xperience Outlook (CX-O) 2020 Report offers a valuable perspective on the unfolding state of customer experience in India
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MARKET PRIORITIZATION
Case Study
Market Prioritization (for Telecom) by identifying newer geographical areas using the IRS data
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MARKET EXPANSION
Case Study
Market Expansion (for Toothpastes) via the Consumer Upgrade Model using the IRS data