FACIAL CODING AND
EYE TRACKING TOOLS
Emotions drive brand loyalty and purchasing decisions, and traditional research methodologies may occasionally fall short by asking respondents to precisely describe their emotions. Facial coding and Eye-tracking solutions employ AI technology to provide accurate and unbiased insights into your customers’ emotional engagement and decision-making processes. These technologies, which include the utilization of digital device vision (webcam/mobile cam) and recordings, can also be combined for deeper insights.
WHATSAPP SURVEYS
Feedback collection on Whatsapp- the world’s most popular platform, is faster and has a greater response rate than other traditional digital channels such as SMS, Email, and so on. To gain deeper insights, our survey platform also supports multi-choice responses with video and audio.
QR CODE SURVEYS
QR code surveys allow you to capture customer feedback at previously unavailable or difficult-to-assess touchpoints. It is a quick and simple survey deployment process, routed directly to respondents via an embedded survey link on receipts, posters, or any other print medium, to provide real-time feedback.
